Both options require a good deal of hands-on interaction. And again, nothing is fool-proof. Even with the BOL member base, there is a need for moderation (otherwise we would have no moderators
). A chatroom would require 24-hour moderation--something that I can guarantee no moderator would want to give.
What it basically comes down to is this--BOL was designed as an online forum, not as a chatroom. We tried a number of times to provide a safe chatroom, but ultimately it didn't work (and there are a number of stories going back all the way to 2001 that show just how badly it didn't work). So, the BOL staff remains happy trying to provide the safe and wholesome forum--and has simply decided the chatroom isn't worth the risk.